At MEHAU, we are committed to delivering high-quality pickleball paddles built for consistent performance. We stand behind our products and offer a 1-Year Limited Warranty to ensure your confidence in every purchase.

Please review the following terms carefully to understand the scope and conditions of this warranty.

All eligible MEHAU pickleball paddles purchased through authorized MEHAU sales channels are covered by a 1-year limited warranty, starting from the date of delivery.

This warranty currently applies to eligible purchases and customers in the United States and Canada.

• This warranty is valid only for the original purchaser of the product.
• The product must have been purchased new and unused at the time of sale from MEHAU or an authorized MEHAU retail partner.
• Proof of purchase (order number, receipt, or confirmation email) is required for all warranty claims.
• Customers must register for and log in to a MEHAU website account to submit a warranty claim.
• Products purchased through unauthorized sellers, resale platforms, or second-hand marketplaces are not eligible for warranty coverage.

This warranty covers material defects and manufacturing or workmanship issues that occur under normal playing conditions, including but not limited to:

• Structural cracking or separation of the paddle face not caused by external impact, misuse, or abuse
• Core defects, abnormal core compression, collapse, or verified dead spots caused by manufacturing defects
• Delamination, debonding, or cracking not caused by external impact, misuse, or normal wear
• Frame breakage caused by manufacturing or material defects
• Handle structural breakage or abnormal loosening caused by manufacturing defects
• Edge guard separation caused by manufacturing or assembly defects
• Other verified manufacturing defects that materially affect paddle performance

Warranty eligibility is determined based on the location, pattern, and appearance of the damage, as well as usage context provided by the customer.

MEHAU reserves the right to review and evaluate all warranty claims. Warranty claims are typically reviewed within 1–3 business days after all required information has been received.

Approved claims will result in one of the following, at MEHAU’s discretion:

• Replacement with the same model, or replacement with a comparable product of equal value if the original model is unavailable
• Replacement products assume the remaining warranty period of the original item and do not reset the 30-day coverage window.

The following conditions are not covered under this warranty:

• Normal wear and tear, including gradual loss of surface texture, grit, or spin performance
• Cosmetic damage such as scratches, scuffs, stains, fading graphics, or paint wear
• Normal wear of grips and edge guards
• Damage caused by dropping, impact, collision, misuse, or improper care
• Damage caused by extreme temperatures, excessive moisture, or improper storage
• Unauthorized modifications or repairs that affect the paddle’s structure or performance
• Second-hand products or products purchased through unauthorized sales channels
• Claims submitted after the 1-year warranty period

Note: Adding overgrips or protective edge guard tape is acceptable and does not automatically void the warranty.

• Structural or surface modifications to the paddle face or core
• Removal or alteration of the handle or butt cap
• Use of non-standard modifications that affect paddle integrity

(Note: Adding overgrips or edge guard tape for protection is acceptable and does not automatically void the warranty.)

Products used outside their intended purpose

Claims submitted after the 30-day warranty period

Damage determined to be caused by external impact rather than manufacturing defects

To submit a warranty claim, please register for and log in to your MEHAU website account and submit your claim within the warranty period.

Please provide:

• Proof of purchase or order number
• Clear photos or videos showing the issue
• Images of the full paddle, including the damaged area and edge/frame

Mehau reserves the right to update or modify this warranty policy at any time. The most current version will always be available on our official website.